Terms and Conditions of Sale & Use

The following policies, terms and conditions are effective March 1, 2019 and are subject to change without notice. Buyers/Users of products manufactured and/or sold by RMB Motorworks, LLC (hereafter “RMB”) agree to the following:

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Payment Method

• Credit Cards, Cashier’s Checks, Wire Transfer, Money Orders, and PayPal are accepted forms of payment.

• COD / Company Checks are accepted only upon prior approval.

• International orders outside of the United States of America (50 States) must be paid via a Wire Transfer or Money Order.

• Credit Card orders must ship to the billing address – shipping to a different address will require verification through your banking establishment.

• PayPal is only accepted from verified accounts with confirmed shipping address.

• All purchases must be paid in full before the merchandise is produced and/or shipped.

• All purchases made by residents in the state of Arizona will be assessed the state/city sales tax rate as applicable

• For further information regarding international orders, please contact us at (844) RMB-WERX or via email at sales@rmbmotorworks.com.

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Returned Checks

• Any customer checks returned to RMB for insufficient funds will incur a $25 processing charge.

• Any customer who submits an invalid check will be refused further shipments until such time as any outstanding charges/fees are cleared.

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Return Policy

• It is the responsibility of the customer/installer to verify the correct size and application of the parts before installation.

• Only unused, intact, undamaged, and complete merchandise with all components and hardware as originally provided to the customer, will be authorized for return (subject to inspection and acceptance by RMB).

• Returns will not be accepted without prior return authorization provided by RMB.

• No returns allowed after (30) days from original ship date from RMB.

• Accepted Returns are subject to a restocking charge.  Depending on the product, and the manufacturer’s policies, these are in the range of 15-30%.

• Please package returns appropriately, keeping record of tracking numbers. Insure the package if warranted, as we can only issue credit for returns we actually receive.

• All custom manufactured parts (i.e., custom manifolds, intercoolers, ceramic coated items, etc.) are non-refundable.

• Any progressiive depsoits and or depsoits made for as part of progressive payments are non-refundable due to parts ordered not being refundable to RMB Motor Works, LLC

• There are no returns exressed or implied on any custom order or custom manufacturered products

• No warranies expressed or implied toward custom products and are non-fundable and or transferable.

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Shipping

• RMB has daily pick-ups with the following carriers: FedEx, UPS and USPS.

• Direct Signature Required is mandatory on all orders valued over $100.00 – NO EXCEPTIONS

• RMB will not misrepresent/reduce the commercial value on International Orders – NO EXCEPTIONS.

• International Duties, Taxes, Tariffs, Brokerage fees: all applicable fees that may be charged upon entry of our shipped product (Example: to Canada) is the sole responsibility of the customer and is NOT included in the flat shipping cost.

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Refused Shipments

• Refusing a shipment that is sent back to RMB does not automatically constitute the right to refund, exchange or credit.

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Damages or Shortages

• All merchandise leaving RMB is inspected and certified to be complete and free from any damage before shipping.

• It is the responsibility of the customer to inspect shipments received from RMB.

• RMB responsibility for a shipment ceases when the carrier accepts the shipment.

• Shipment discrepancies or manufacturing defects claims must be made to RMB within three (3) business days of receipt of order.

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Installation of Products

• RMB highly recommends that the installation of mechanical or electrical parts be performed by trained professionals or an authorized RMB dealer.

• Improperly installed products may lead to unsafe and unreliable conditions and RMB disavows all responsibility for such installations.

• No labor or ‘inconvenience’ charge may be included in any claims.

• When an item is sent to manufacturer for warranty claim, RMB will not provide a replacement. It is the Manufacturer’s discretion whether they will replace the item, or not.

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Motorsport Racing Use Only

• Vehicles modified by use of performance parts may no longer be lawfully used on public highways or off road in California.

• All automotive equipment and components for sale by RMB have been designed and are expressly intended for Motorsport Racing applications only. Vehicles may only be operated on a race track. They may not have license plates or registration.

• Federal and/or state laws may prohibit the removal/modification of, or rendering inoperable any device or element of design or performance affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to fines or penalties.

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Fraud Protection

• RMB has policies in place to protect our customers and ourselves.

• We have a proprietary screening method for all online orders such that potentially fraudulent orders are flagged for investigation. In some cases, we will ask for printed identification before processing and shipping orders.

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Full-Race Product Line Warranty

• All RMB products are backed by a one (1) Year Limited Warranty.

• The one (1) Year Limited Warranty covers all manufacture defects.

• Any modification to the Full-Race product voids the one (1) Year Limited Warranty.

• The one (1) Year Limited Warranty does not cover abuse, accidents, coating, fire damage, crash damage, improper installation, improper component fitment, etc.

• There are no other warranties stated or implied that extend beyond that described above or warrant fitness for particular purpose other than stated for a given item. Please contact RMB or your dealer concerning warranty claims.

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RMBMOTORWORKS.com Website

• We are not responsible for errors, misprints published on this website.

• Prices and Specifications are subject to change without notice